Reseller Management

Resellers are intermediaries who can create and manage their own customers. Reseller management is only accessible to administrators.

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Overview

The reseller table shows all created resellers with their resource quotas and current usage.

Displayed Columns

Column	Description
Name	First and last name
Company	Company name
Email	Login email address
Status	Active or Suspended
Plan	Assigned reseller plan
Customers	Used / Maximum customer quota
Sites	Used / Maximum site quota
Created	Creation date

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Create Reseller

1. Click Create Reseller
2. Fill out the form:

Field	Required	Description
First Name	Yes	Reseller's first name
Last Name	Yes	Last name
Company	No	Company name
Email	Yes	Used as login
Reseller Plan	No	Predefined plan with quotas

1. Click Create
2. The generated password is displayed in the result dialog

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Reseller Plans

Reseller plans define the maximum resources a reseller can allocate to their customers.

Create Plan

Navigate to Reseller Plans and click Create Plan:

Field	Description
Name	Plan name
Max. Customers	Maximum number of customers
Max. Sites	Maximum total number of websites
Max. Domains	Maximum number of domains
Max. Databases	Maximum number of MariaDB databases
Max. Mailboxes	Maximum number of email mailboxes

Assign Plan

• During reseller creation: Select a plan from the dropdown
• Afterwards: Edit the reseller and change the plan

Quota Exceeded

When a reseller has reached their quota, neither the reseller nor their customers can create new resources.

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Edit Reseller

1. Click the Edit icon
2. Change name, company, email, or plan
3. Click Save

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Suspend / Reactivate Reseller

Suspend

• Click the Stop icon and confirm
• The reseller and all their customers lose panel access
• Websites remain accessible but can no longer be managed

Reactivate

• Click the Activate icon for a suspended reseller
• The reseller and their customers regain access

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Delete Reseller

1. Click the Delete icon
2. Confirm the deletion

Dependent Customers

Before deleting a reseller, all assigned customers must either be reassigned to another reseller or deleted.

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Impersonation

Administrators can log in as a reseller:

1. Click the Login icon in the action column
2. You see the panel from the reseller's perspective
3. Use Back to Admin to return to the admin view

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Reseller Branding (White-Label)

Resellers can operate the panel entirely under their own brand. The branding applies to all of the reseller's customers — both in the panel and in all automatic email notifications.

Branding Options

Setting	Description
Panel Name	Custom name (e.g. "MyHoster Panel") — replaces the default panel name
Logo URL	URL to a custom logo (PNG or SVG, max. 50 px height) — shown in the sidebar and in emails
Primary Color	Accent color as hex value (e.g. #3B82F6)
Support URL	Link to a custom support portal or helpdesk
Support Email	Custom support email address
Custom Domain	Custom panel domain (e.g. hosting.mycompany.com)

Email Branding — automatically in all notifications

No additional configuration required

Once the logo URL and panel name are set, they are automatically embedded in all email notifications sent to the reseller's customers — welcome email, expiry warning, SSL notice, backup failure, and all other events.

The following placeholders are populated with reseller branding values in every notification email:

Placeholder	Value (reseller branding overrides admin default)
{{panel_name}}	Reseller panel name
{{panel_logo_html}}	Logo as HTML <img> tag (only if logo URL is set)
{{panel_url}}	Reseller custom domain (if configured)

Fallback

Without reseller branding or for customers not assigned to a reseller, the global panel settings (logo, name, URL configured by the administrator) are used automatically.

Configure Branding

Resellers manage their own branding under Branding in the reseller navigation:

1. Log in as a reseller
2. Navigate to Branding
3. Fill in the desired fields and click Save

Administrators can also adjust the branding settings via Edit Reseller.

Setting Up a Custom Domain

1. Create a DNS CNAME record at your domain provider:

   hosting.mycompany.com.  CNAME  panel.your-hoster.com.
   

2. Enter the custom domain in the branding form
3. Issue an SSL certificate for the custom domain (via Let's Encrypt or manually)