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Backup Management

enconf creates incremental, deduplicated and encrypted backups — stored locally, on S3-compatible storage, or via FTP. Backups can be scheduled or triggered manually and restored at any time. Running jobs remain visible across page navigation.


Overview

Backup management is split into three tabs:

Tab Contents
Schedules Create, edit and activate backup schedules
History All executed and running backup and restore jobs
Restore Select a snapshot and start a restore

Active Tasks Banner

Whenever at least one backup or restore job is running, a blue banner appears above the tabs. It is visible on all tabs and refreshes every 5 seconds.

The banner shows for each running job: - Type (Backup / Restore) - Schedule name and scope - Status (Running / Pending) - Start time

Completed jobs are automatically reflected in the History tab.


Server-Wide vs. Per-Customer Backups

As an admin you can choose between two modes:

Mode When to use Repository path
Entire server Recommended default. A single schedule backs up all customers (web roots, databases, mail vhosts, SSL certificates) into one shared backup repository. No customer picker. <bucket>/<path>/server
Single customer Only when a specific customer needs separate retention, target, or credentials. <bucket>/<path>/<customer_id>

Customers only ever see their own per-customer schedules. Server-wide schedules are admin-only.

Migrating existing schedules

Existing per-customer schedules continue to work unchanged. There is no automatic migration. To switch to server-wide mode, create a new server-wide schedule and disable the old per-customer ones.

Known limitation

In Entire server mode the config scope is not applied because the agent currently requires a single linux user for that scope. For server-wide backups use scopes full, web, db, mail, or ssl.


Schedules

Create Schedule

  1. Click New Schedule
  2. Fill in the form:
Field Required Description
Name Yes Schedule name
Backup scope Yes (Admin) Entire server (default) or Single customer
Customer When Single customer Customer assignment — only shown when backup scope is Single customer
Scope Yes full, web, db, mail, ssl, or config
Frequency Yes hourly, daily, weekly, or monthly
Hour No Hour of execution in UTC (0–23)
Day of Week For weekly Day of the week
Day of Month For monthly Day of the month (1–28)
Retention Yes Number of snapshots to keep
Target Yes Local, S3, or FTP
S3 Endpoint No Custom S3 endpoint (empty = use global setting)
S3 Access Key No Custom access key (empty = use global setting)
S3 Secret Key No Custom secret key (empty = use global setting)
  1. Click Create

Save Encryption Key

After creating a schedule, an individual encryption key is generated. Click the key icon in the schedule table to view it. Save this key externally (password manager, USB drive, safe) — without it, backups cannot be restored.

Managing the Encryption Key

The key dialog offers four actions:

Action Description
Copy Copy the key to the clipboard
Download as file Save the key as netcell-backup-key-<id>.txt
Replace key Import an externally saved key — e.g. to keep using an existing backup repository from another panel installation
Close Close the dialog

Warning when replacing

Replacing the key makes all previous backups of this schedule unreadable with the new key. Only use this function to restore access to an existing external repository (S3 or FTP) after reinstalling the panel.

Migrating to a new panel:

  1. On the old panel: key icon → Download as file
  2. On the new panel: create a backup schedule with the identical target (S3/FTP, bucket, path)
  3. Key icon → Replace key → paste the contents of the downloaded file
  4. Snapshots will then be listed again and can be restored

Custom S3 Storage

Customers can configure their own S3-compatible storage (e.g., AWS S3, Wasabi, MinIO, Hetzner Object Storage). S3 endpoint, access key, and secret key are configured directly on the schedule.

Setting Description
S3 Endpoint URL of the S3-compatible service (e.g., https://s3.eu-central-1.amazonaws.com)
S3 Access Key Access key for the S3 service
S3 Secret Key Secret key (stored encrypted)
S3 Bucket Name of the S3 bucket
S3 Path Path within the bucket

If fields are left empty, the global S3 settings from the admin are used (configured under Settings → Backup).

Permission: Custom Backup Storage

The ability to provide custom S3/FTP credentials can be restricted per package via the Custom Backup Storage (S3/FTP) permission. This permission is disabled by default.

Scope

Value What is backed up
full Web files + databases + mail + SSL + configuration
web Web files only (webspace)
db Databases only (MariaDB)
mail Email mailboxes only (Maildir + Sieve)
ssl SSL certificates only
config Nginx and PHP-FPM configuration

Storage Targets

Local (Server)

Backups are stored in the local backup repository on the server.

Local Backups

Local backups do not protect against disk failure. Combine local backups with an external target.

S3 / S3-compatible

Field Description
S3 Bucket Bucket name
S3 Path Subdirectory within the bucket (optional)

S3 credentials (endpoint, region, access key, secret key) are configured under Settings → Backup.

FTP / SFTP

Field Description
FTP Host Server address
FTP Port Default: 21
FTP User Username
FTP Password Password
FTP Path Target directory on the FTP server

Enable / Disable Schedule

Disabled schedules are not executed automatically but can still be triggered manually.

Edit Schedule

  1. Click the Edit icon
  2. Adjust the settings
  3. Click Save

Delete Schedule

  1. Click the Delete icon
  2. Confirm the deletion

Snapshots Are Preserved

Deleting a schedule does not remove the snapshots already stored at the target.


Manual Backup

Any schedule can be triggered immediately:

  1. Click the green Run now button in the actions column of the desired schedule
  2. The backup job starts immediately and appears in the active tasks banner

Run All: Click Run All (top right) to trigger all active schedules simultaneously.


History (Job Table)

The History tab shows all executed and running backup and restore jobs.

Columns

Column Description
Started Start time (e.g. "Today, 3:00 AM"), with duration and data size below
Schedule Schedule name with colored scope tag; restore type shown additionally for restores
Status Color-coded status label
Snapshot Short snapshot ID (backups only, large screens only)
(Detail button) Opens the detail view

Tip: Clicking a row also opens the detail view.

Status Indicators

Status Color Meaning
Pending Gray Waiting to run
Running Blue (animated) Currently executing
Success Green Completed successfully
Failed Red Failed

Job Type

Icon Color Meaning
↑ Cloud Blue Backup
↩ Arrow Orange Restore

Detail View

Click a row or the info button to open the detail view. It shows:

  • Type and Status as colored tags
  • Schedule, start time, end time, duration, data size, snapshot ID
  • Execution log — dark terminal window with detailed statistics:
  • For backups: new files, changed files, unmodified files, data transferred, total duration
  • For restores: files restored, files skipped, bytes, elapsed time
  • Error message (for failed jobs)

No Log for Failed Jobs

The execution log is only available for successfully completed jobs. For failures, a red error message is shown instead.

Delete Old Entries

Click Delete old entries above the table to remove completed and failed jobs older than 30 days.


Snapshots and Restore

View Snapshots

  1. Switch to the Restore tab
  2. Select a schedule from the dropdown
  3. Click Load Snapshots
  4. Available restore points are displayed
Column Description
Created Creation time (e.g. "Today, 2:23 PM")
Contains Content tags based on backup scope
Actions Restore, Browse files

Browse Files

  1. Click Browse Files next to the snapshot
  2. Navigate through the snapshot's directory structure
  3. Click Restore next to any file to selectively restore that file

Start Restore

  1. Click Restore next to the desired snapshot
  2. Select what to restore using the card interface:
Option Description
Restore everything All data from the backup (full scope only)
Web files Website files & directories
Databases All databases & tables
Email data Emails & mailbox data
SSL certificates SSL certificates & keys
Configuration Nginx, PHP-FPM configuration
Single file Targeted file path

Available options depend on the schedule's scope.

  1. Confirm the restore

Overwrite

A restore overwrites the current data with the snapshot state. Create a manual backup of the current state beforehand.

The restore runs asynchronously in the background. Progress is visible in the active tasks banner and, once completed, in the History tab.


Backup Settings

Global backup settings are configured under Settings → Backup:

Setting Description
S3 Endpoint URL of the S3 service (e.g. https://s3.amazonaws.com)
S3 Region AWS region
S3 Access Key Access key
S3 Secret Key Secret key
Backup Enabled Global on/off switch
Default Retention Default number of snapshots to keep